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Return Policy

Dear valued customer, please read this Return Policy carefully before placing an order on our Website or requesting a return or refund.

Pagbe Air Condition (hereinafter referred to as the "Pagbe Air Condition", "we", "us", "our") is a brand name used and operated by Pagbe By Link Nations Limited LTD, with a registered office address at registered office address at 604 Tower A, New Trade Plaza, 6 On Ping, Hong Kong. This Return Policy explains how returns and refunds work for products purchased through our Website.

  1. 30-Day Return Period
    1. If you are unhappy with your purchased products you may return them and get a full refund within 30 days from the delivery date. The 30-day return term will expire after 30 days from the day on which you, or a third party other than the carrier indicated by you, acquires physical possession of the purchased products.
  2. How to Request a Return
    1. To exercise the right to withdraw and return your purchased products, you must contact our support team via [email protected]. After you contact our support team, you will be provided with a return code and return address. We will only accept returning products that are sent with the provided return code and delivered to the provided return address.
    2. To meet the withdrawal deadline (30 days), it is sufficient for you to send your communication concerning the returning products and send us the returned products before the withdrawal period expires. We won't accept returns if you fail to contact us within the withdrawal deadline (30 days from receiving the purchase).
  3. Refunds
    1. If you withdraw from this contract, we shall reimburse you all payments received from you without undue delay and in any event not later than within 14 days from the day on which we receive the returning products from you. We will make the refund by using the same means of payment as you used for the initial transaction.
    2. All refunds are made by using the same payment methods or platforms that you used when placing your order on the Website. We will not be able to make the refund to any account or by using any method other than the one you used when making your purchase.
  4. Return Conditions
    1. We will only accept returned products if they were not used, damaged, and sent back to us in the original package. If we determine that the returned products were used but still in an operable and re-sellable condition, we might still make a refund to you, but you will be liable for any diminished value of the products resulting from handling other than what is necessary to establish the nature, characteristics, and functioning of the goods.
    2. You will have to cover the shipping costs for returning the products, and we will not compensate your shipping costs except when you are returning a defective item.
    3. We will only accept returned products and make a refund for them if they are returned to the address provided by our customer support and have the return merchandise authorization code placed on the returning shipment. Please do not send any returning products to our office address as we won't be able to accept them.
  5. Contact Information

    If you have any questions about returns or refunds, please contact us at:
    Email ? [email protected]
    Company: Pagbe By Link Nations Limited LTD
    Address: registered office address at 604 Tower A, New Trade Plaza, 6 On Ping, Hong Kong